Refund policy - Misty Bleu Beauty & Fashion Boutique
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Refund policy

What is your returns policy?
 

Misty Bleu Beauty & Fashion Boutique respects the rights of all of its customers. If you are not happy with your clothing purchase, you are able to make a return within 14 days of receiving your order from the postal service. A store credit will be issued in the form of a online store credit sent via email or in-store with a gift card. Once we have received your return please allow up to 72 hours for processing. No cash or credit refunds. Please note that we are not responsible for items shipped back to us should they be lost or damaged during transit and as such we urge you to insure your item as this will provide you with recourse with the shipping company.

Please note that shipping and handling charges are non-refundable.

JEWELRY can not be exchanged NOR receive store credit. Merchandise must be in its original condition free of scent, makeup or stains. Merchandise must also have all of its original tags. For online purchases the customer is responsible for all shipping fees. We have the right to refuse an exchange if not returned in the original condition.

Clearance, Jewelry and Handbags and some Sales Promotions are final sale items.  Final Sale means that items can not be exchanged or refunded.  If you return a final sale item, we will not issue a store credit or refund and you will be responsible to contact us to pay to have the item shipped back to you. ITEMS STAMPED FINAL SALE NO RETURN/EXCHANGE WILL NOT BE ACCEPTED

All purchases made with partial or full gift certificates(Store Credit/Merchandise Credit) are final sale no return or exchange

How do I return an item?

Prepare your package and include a copy of your print receipt. Ship to the mailing address provided on your invoice.

ONLY clothing can be exchanged that is unworn, unused and received within 14 days of ship date for an online store credit only.  Merchandise must have all tags attached.  Please be aware that merchandise with cigarette smoke, odors, perfume scent, deodorant or makeup, jewelry or ring snags, etc, CAN NOT be exchanged or receive store credit. Customers are also responsible for the shipping cost on exchanged merchandise. Misty Bleu Beauty & Fashion Boutique reserves the right to refuse any return that does not meet the aforementioned requirements.

All purchases made with partial or full gift certificates(Store Credit/Merchandise Credit) are final sale no return or exchange.

Please submit your return to  the address provided on your invoice

(PLEASE NOTE): If the items are received back to us not in the original condition, they will be returned back to you the customer.  All items should be sent with delivery confirmation as we are not responsible for lost packages.

All purchases are shipped via USPS. All returned purchases are required to be shipped also via USPS.

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